Abstrak--Penelitian ini bertujuan untuk memahami persepsi dan mispersepsi antarnegara pengaku kedaulatan di Laut Tiongkok Selatan, serta melihat peluang diplomasi pertahanan Indonesia. Dengan menggunakan metode penelitian kualitatif, penelitian ini memiliki dua bagian analisis utama. Bagian pertama berisikan analisis mengenai persepsi dan mispersepsi negara-negara yang memiliki klaim kedaulatan di wilayah maritime yang berpotensi bereskalasi menjadi konflik kekerasan. Untuk bagian pertama ini peneliti akan menggunakan pendekatan persepsi dan mispersepsi dalam politik internasional. Bagian kedua berisikan analisis mengenai peluang diplomasi pertahanan Indonesia untuk meredam mispersepsi antarnegara dan meningkatkan sikap saling percaya untuk mencegah eskalasi konflik di wilayah maritim ini. Untuk bagian kedua ini peneliti akan menggunakan pendekatan diplomasi pertahanan. Secara akademik dan empirik, Penelitian            ini akan berkontribusi  memberikan  alternative pemahaman dan masukan kebijakan terkait sengketa di Laut Tiongkok Selatan melalui analisis yang memiliki sandaran teoritik yang jelas (theory-informed analysis).Kata Kunci: Laut Tiongkok Selatan, persepsi, mispersepsi, diplomasi pertahanan Abstract--This study aims to understand the perception and misperception of the claimant states in the South China Sea disputes and examine the opportunities for Indonesia's defense diplomacy. Using qualitative method, this study proceeds with two main parts. The first part analyzes the prospect of conflict escalation caused by the perception and misperception among the claimant states in the South China Sea disputes. The authors employ perception and misperception approach in International Relations in the analysis. The second part of the study examines the opportunities for Indonesia's defense diplomacy in reducing the misperception, mitigating the confict escalation as well as increasing mutual trust and confidence among the conflicting parties. In this second part, the authors make use of "defense diplomacy" as the conceptual tool. This study is academically and empirically significant as it contributes by giving alternative understanding on the South China Sea disputes as well as research-based and theory-informed policy recommendation.Keywords: South China Sea, perception and misperception, defense diplomacy

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The existence of social media allows us to interact with anyone quickly and inexpensively. Political figures then use this as a medium in carrying out digital campaigns. This research was carried out to see how social media is used as a digital campaign tool by politicians to build a certain character or image in the eyes of society or the public. This research will be carried out using a qualitative approach and descriptive analysis. The data used in this study comes from the results of previous studies. The results of this study found that it is necessary to have a good brand or image from the public for the popularity of these politicians so that the implementation of digital campaigns can run effectively. Therefore, character-building needs to be done so that the digital campaign carried out to carry out the presidential election in the future can run well.

The purpose of this study is to analyze the relationship between public service and community satisfaction as well as the relationship between e-service quality and community satisfaction in government organizations. The study uses quantitative descriptive research. In addition, the study also collects data to test hypotheses or to answer questions related to the variables to be studied. The study uses a data collection technique questionnaire method which is given to respondents whose contents are in the form of written statements related to the research object, namely public services, e-service quality and community satisfaction. The population studied in this study is the community. The number of samples in this study is 470 people. The study uses a purposive sampling technique. Purposive sampling is a sampling technique with considerations that meet the criteria. The criteria are people who have downloaded and used internet-based service applications provided by the Government. Variable measurement is based on a Likert scale. Each respondent's answer choices are given a score of values arranged in stages based on a Likert Scale arranged as follows: Strongly agree (5), agree (4), Neutral (3), disagree (2) and strongly disagree (1). The data analysis technique in this study uses the Structural Equation Modeling (SEM) analysis tool from the IBM SPSS AMOS 26 statistical software package in the model and hypothesis testing. The stages of structural equation modeling and analysis are divided into seven steps, namely: (1) theoretical model development, (2) compiling a path diagram, (3) converting a path diagram into a structural equation, (4) choosing an input matrix for data analysis, (5) assessing the identification of the model, (6) evaluating the estimation of the model, (7) interpretation of the model. Based on the results of the analysis, the results show that there is a significant positive effect of public service on community satisfaction in government organizations, and there is a significant positive effect of e-service quality on people's satisfaction in government organizations. Government leaders should pay attention to the factors that are considered to influence community satisfaction. Such as paying attention to service procedures for the community, improving procedures for service, including during the process of complaints, criticism and suggestions from the community, then paying attention to the time the service process is carried out, since efficiency in solving community problems also contributes to the comfort or satisfaction felt by the community.