The objective of this work is to review the literature of the main concepts that lead to determining the strategic approach, creation of strategies, organizational structures, strategy formulation, and strategic evaluation as a guide for the organizational management, taking into account the effects produced by the different types of strategies on the performance of organizations. In this article, the systemic literature review method was used to synthesize the result of multiple investigations and scientific literature. The process of reading and analysis of the literature was carried out through digital search engines with keywords in areas related to the strategic management. This research reveals the lack of scientific literature containing important theoretical concepts that serve the strategists as a guide in the creation, formulation, and evaluation of strategies. This review contributes to the existing literature by examining the impact of the strategic management on the organizational performance.

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This research proposes a new distribution system of goods in the historical center of the city of Santiago, Chile. For the design of the urban logistic system, the methodology city logistics and last mile are used. This design incorporates to the freight transport flexible solutions that improve the efficiency of the distribution process and trade supply, minimizing the environmental impact of the atmospheric pollution (AP). The proposal was made through the data collection, the characterization of the sector and the diagnosis of the urban logistics processes. The analysis of the factors allowed to evaluate the costs of the AP negative externalities. The causes were used as design criteria for the proposals, with the aim of improving the quality of life of the city users. The physical location selection of the Cross-Docking was made through an optimization model of maximum coverage. The optimization algorithm of the nearest neighbor was proposed for vehicle routing. The analytic hierarchy process (AHP) was used to generate a ranking of the best non-polluting vehicles to be used in the zone. Finally, the results obtained allowed a 53 ton decrease in carbon dioxide in the square kilometer and reduced 1103 h of interruptions per year in the vehicular congestion of the sector.

This literature review analyzes and classifies methodological contributions that answer the different challenges faced by smart cities. This study identifies city services that require the use of artificial intelligence (AI); which they refer to as AI application areas. These areas are classified and evaluated, taking into account the five proposed domains (government, environment, urban settlements, social assistance, and economy). In this review, 168 relevant studies were identified that make methodological contributions to the development of smart cities and 66 AI application areas, along with the main challenges associated with their implementation. The review methodology was content analysis of scientific literature published between 2013 and 2020. The basic terminology of this study corresponds to AI, the internet of things, and smart cities. In total, 196 references were used. Finally, the methodologies that propose optimization frameworks and analytical frameworks, the type of conceptual research, the literature published in 2018, the urban settlement macro-categories, and the group city monitoring–smart electric grid, make the greater contributions.