The existence of educational facilities in housing and settlements is the most important thing for the community. Basically, the government has issued regulations regarding the implementation for the provision of educational facilities, as referred to in terms of educational facilities for Kindergarten (TK), Elementary School (SD), Junior High School (SMP), High School (SMA) and Schools. Vocational High School (SMK) or its equivalent. This study aims to evaluate the need for educational facilities for the present and the future and to find problem points for the provision of supporting facilities and infrastructure in the provision of educational facility services. The method used in this research is descriptive analysis and trend analysis. From the results of scientific calculations obtained, the existing educational facilities in Abepura District for the present and the future are still adequate. However, from the results of the research, there are still many problems with the educational facilities in the Abepura District that must be considered. Problems that occur in educational facilities in the Abepura District are the lack of complementary supporting facilities and infrastructure that require improvement and maintenance for existing facilities and infrastructure in educational locations, as well as inadequate transportation services in 3 (three) villages, namely: Enggros Village, Nafri Village, and Koya Koso Village. From the problems that exist in educational facilities, it is hoped that the government will pay attention to the completeness of facilities and infrastructure which refers to the regulations that have been set in order to provide quality services to the community and improve transportation services in order to support the smooth running of people who want to access these facilities. and other desired infrastructure and facilities.

The objectives of this study are 1) to determine the effect of service quality on passenger satisfaction at PT Pelayaran Naisional Indonesia (PELNI) Jayapura City, 2) knowing the efforts made in improving service quality on passenger satisfaction at PT Pelayaran Nasional Indonesia (PELNI) Jayapura City. This type of research uses quantitative methods. The total population for this study amounted to 424 people. The number of samples taken in this study was 30 people. Sampling was done using a random sampling method. Based on the author's results, it concerns the quality of passenger service at PT. The Indonesian National Shipping in the city of Jayapura, the quality of service provided to passengers/customers, both in terms of physical form, empathy, responsiveness, reliability and assurance so that the quality of service needs to be improved, and the company must pay attention to things that are considered important by customers who use the services of PT. Pelni, so that customers feel satisfied. Conclusion of passenger satisfaction at PT. The Indonesian National Voyage (PELNI) of Jayapura city has been accomplished well. This is evident from the respondent's answer to the answer category (yes) at the highest level as well. This means that with regard to passenger / customer satisfaction, it turns out that it has given the trust to passengers.