means, electronic or mechanical, including photocopying, without written permission from the publisher. Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Library of Congress Cataloging-in-Publication DataEmerging systems approaches in information technologies concepts : theories and applications / David Paradice, editor.p. cm. Includes bibliographical references and index. Summary: "This book presents findings utilizing the incorporation of the systems approach into fields such as systems engineering, computer science, and software engineering"--Provided by publisher. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. 156Copyright © 2010, IGI Global, distributing in print or electronic forms without written permission of IGI Global is prohibited. (CMMI/SE/SwE, 2002; ITIL V.3, 2007) and four main standards (ISO/IEC 15288, 2002; ISO/IEC 12207, 1995; ISO/IEC 15504, 2005; ISO/IEC 20000, 2006) of processes. Description and comparison are realized through a mapping of them onto the systemic model.