RESUMO: O objetivo da pesquisa foi caracterizar o perfil dos pacientes atendidos em ambulatório de cuidado com feridas. Trata-se de estudo descritivo, retrospectivo, quantitativo, realizado em ambulatório de cuidado com feridas no interior do estado de São Paulo, com população de 347 prontuários, no ano de 2012 a 2014. Como resultado, houve predominância do sexo masculino (207/ 59,6%), idade entre 19 e 59 anos (56%) e casados (151/ 43,5% PROFILE OF USERS ATTENDED AT A WOUND CARE OUTPATIENT CLINIC ABSTRACT:The objective was to characterize the profile of the patients attended at a wound care outpatient clinic. A descriptive, retrospective and quantitative study was undertaken at a wound care outpatient clinic in the interior of the state of São Paulo, in a population of 347 patient histories, between 2012 and 2014. As a result, the following characteristics were predominant: male sex (207/59.6%), age between 19 and 59 years (56%) and married (151/43.5%). It was observed that 203 (58.5%) presented some comorbidity and 103 (29.6%) some type of habit, mainly smoking and alcohol consumption. As regards the wound characteristics, 225 (64.9%) presented only one wound and 90 (26%) of the suture dehiscence type, 176 (46.2%) of the lesions were located on the upper body and the most used treatment involved hydrogels (153/21.3%). In conclusion, knowing the population profile allows the nurse to specifically plan health care, evidencing the importance of this professional in wound care. DESCRIPTORS: Nursing care; Outpatients; Wound healing; Epidemiology. PERFIL DE LOS USUARIOS ATENDIDOS EN AMBULATORIO DE CUIDADO CON HERIDASRESUMEN: El objetivo de la investigación fue caracterizar el perfil de los pacientes atendidos en ambulatorio de cuidado con heridas. Se trata de estudio descriptivo, retrospectivo, cuantitativo, desarrollado en ambulatorio de cuidado con heridas en el interior del estado de São Paulo, con población de 347 archivos, entre 2012 y 2014. Como resultado, predominaron el sexo masculino (207/ 59,6%), edad entre 19 y 59 años (56%) y casados (151/ 43,5%). Se observó que 203 (58,5%) presentaban alguna comorbilidad y 103 (29,6%) algún tipo de hábito, principalmente tabaquismo y etilismo. Respecto a las características de la herida, 225 (64,9%) presentaban solamente una herida y 90 (26%) del tipo dehiscencia de sutura, 176 (46,2%) de las lesiones se localizaban en el tronco y el tratamiento más utilizado fue conhidrogeles (153/ 21,3%). Se concluyó que el conocimiento del perfil de la población permite al enfermero la planificación específica de la atención de salud, evidenciando la importancia de este profesional en el cuidado a las heridas.
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