The use of semi-Markov process and regenerative point has been made for determining reliability measures of a computer system. The stochastic model is developed by considering the ideas of unit wise redundancy and failure of service facility. The treatment to the failed service facility is given in order to resume the jobs with full efficiency. The system is analyzed at different time points in the steady state. The profit of the system model has been obtained under the following two policies: In first policy, the profit is evaluated by taking cost per unit time for busy period of the service facility and cost per unit time treatment of the service facility. In second policy, the profit is evaluated by taking cost per unit hardware repair, per unit time software up-gradation and cost per unit time treatment of the service facility. The behavior of some reliability measures, such as MTSF, availability and profit function, has been shown graphically for arbitrary values of the parameters.

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Here, we analyze stochastically a computer system by taking one more similar unit (called computer system) in cold standby redundancy. The computer system consists of hardware and software components together. The provision of a single service facility has been made for repairing hardware and up-grading the software. The failure of the service facility is considered which resumes the jobs with full efficiency as new after availing treatment. The failure rates of hardware and software components as well as failure rate of the service facility are taken as constant and thus follow negative exponential distribution. The treatment rate of the service facility, repair rate of the hardware and up-gradation rate of the software follow arbitrary distributions with different probability density functions. Efforts have been made to determine reliability measures in steady state by using SMP and RPT. The behavior of MTSF, availability and also the profit function is observed graphically for some particular situations of the parameters.