Nowadays, IT projects are becoming more complex and larger in scale. Stakeholders often experience difficulties assessing project quality attributes, such as progress, budget. Specifically adapted project metrics based on their descriptive features are beneficial tools for acquiring important information. The paper discusses metrics as an important project quality assessment method. It proposes using GQM method for selecting the most appropriate Agile project quality metrics. For metrics monitoring it explores popular cloud-based project management systems. An illustration of the approach is provided by two case studies with Agile projects in the public sector.

The information system (IS) change management and governance, according to the best practices, are defined and described in several international methodologies, standards, and frameworks (ITIL, COBIT, ValIT etc.). These methodologies describe IS change management aspects from the viewpoint of their particular enterprise resource management area. The areas are mainly viewed in a partly isolated environment, and the integration of the existing methodologies is insufficient for providing unified and controlled methodological support for holistic IS change management. In this paper, an integrated change management methodology is introduced. The methodology consists of guidelines for IS change control by integrating the following significant resource management areasinformation technology (IT) governance, change management and enterprise architecture (EA) change management. In addition, the methodology includes lists of controls applicable at different phases. The approach is based on re-use and fusion of principles used by related methodologies as well as on empirical observations about typical IS change management mistakes in enterprises.

IT controls as part of organization internal control system are an important mechanism for ensuring that the business objectives are met. However, empirical observations show that organizations frequently do not establish an appropriate IT control environment. In this research paper, results of IT general controls (ITGC) audits are analysed at 61 Latvian companies with the purpose of assessing the need for establishing an IT control environment. Research results provide evidence that organizations with an effective IT control environment have fewer identified significant deficiencies in ITGC audits; there are fewer IT-related risks and the potential impact and probability of the identified risks is lower. These observations suggest that the IT control environment helps organizations achieve better quality indicators and reduce ITrelated risks.

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