During the Covid-19 pandemic, television can be used as an efficient and effective educational medium. However, television broadcasts are often dangerous and can be followed by students. Supervision of films watched by children is essential because shows that are not by age classification can affect behavior. One of the negative impacts is that it contains violence that children easily imitate. The purpose of this study is to analyze the educational function of television films during the covid 19 pandemic. This research is a type of quantitative research. The method used in this research is a survey method. The survey was administered to 34 volunteers who watched and supervised television films. The instrument used in data collection is a questionnaire. The data analysis technique used is descriptive qualitative and quantitative analysis. The study results are television films that do not have a telephone number as much as 32%. A discrepancy between telephone calls and the sensor results is as much as 37%. Do not make revisions by the recommendations of the Film Censorship Institute as much as 3%. Meanwhile, voiceovers were found to be 25% and 3% of expired phone calls.

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The research intended to investigate service quality of staffs of Koperasi Dosen & Karyawan UniversitasMuhammadiyah Prof. DR. HAMKA. The method used to be descriptive qualitative. The research result showedthat some staff performance below the standard. It proved by the satisfaction level of the users still at themedium level, so it is necessary to implement a training for developing staff’s service quality capabilitiesimprovement. AbstrakPenelitian bertujuan untuk mengetahui mutu pelayanan karyawan Koperasi Dosen dan Karyawan UniversitasMuhammadiyah Prof. DR. HAMKA. Penelitian dilaksanakan dengan menggunakan metode penelitian kualitatifdeskriptif.Hasil penelitian menunjukkan bahwa sebagian karyawan perparkiran dan jasa kebersihan KoperasiDosen dan Karyawan Matahari Universitas Muhammadiyah Prof. DR. HAMKA belum melaksanan tugasnyadengan penuh tanggung jawab. Terbukti tingkat kepuasan jasa koperasi masih dalam level sedang. Oleh karenaitu perlu diadakan suatu metode pelatihan peningkatan pelayanan konsumen.