Recent years have seen substantial growth in Information Technology Governance (ITG) research. However, the influence of ITG on organizational performance has been less covered and very little theorized. To address this gap, the purpose of this paper is to build a conceptual framework to provide a better understanding of ITG contribution to organizational performance. Based on an extensive literature review on ITG and guided by the dynamic capabilities perspective, the proposed conceptual framework analyses the ITG – Organizational Performance relationship through the lenses of the dynamic capability perspective and generate a set of five research propositions. The proposed framework suggests that the effectiveness of ITG mechanisms (structures, processes, and relational mechanisms), contribute to the development of a dynamic ITG competence which has an impact on the development of IT management capabilities and their evolution. Moreover, the proposed conceptual framework suggests that ITG is more likely to lead to better organizational performance when IT management capabilities are developed in line with business strategy.
Received: 30 August 2020 / Accepted: 28 November 2020/ Published: 17 January 2021
Information Technology (IT) has become the foundation for supporting and sustaining businesses. IT strategic importance has prompted many organizations to extend Governance to IT and place it high on their agendas. Banks are among those organizations that heavily use IT to enhance their service delivery capabilities. Besides, globalization, competition, and compliance requirements pushed banks to consider IT Governance as part of their overall corporate governance strategy. Past studies have shown that IT Governance in the financial industry is more mature than in other sectors. However, there is little information about IT Governance in economically developing nations. This article conducted a Delphi study to evaluate the Perceived Efficiency and Ease of Implementation of IT Governance practices in the Tunisian banking industry. The results show that compared with Process and Relational Mechanisms, Structural Practices are perceived to be more effective and easier to implement. This research helps to understand better the current state of IT Governance Implementation in less developed countries.
Received: 30 November 2021 / Accepted: 19 March 2022 / Published: 5 May 2022
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.