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The Internet of Things (IoT) is a new concept that has a great appeal for researchers, businesses and the ordinary tech user. It presents new possibilities of connection between devices and people and it stimulates our need and desire to interact, to exchange ideas and to communicate with the surrounding environment. This paper briefly explores aspects of the IoT that may be important for future developments and focuses on the impact of creative methodologies, such as user centered design (UCD) in a smart parking, IoT-based system prototype. It aspires to provide an alternative perspective for an improved user experience (UX) and aims to contribute to the discussion about the challenges, findings and perspectives when merging science and creativity to maintain continuous progress in the IoT domain.

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Mobile application is an emerging area of interest, growing exponentially each year. Among the many mobile applications, only a few remain competitive. The success of a mobile application depends on its context of use and user experience (UX). In a pilot study, we tried to find and review user interface (UI) and UX problems by analysing user sentiments towards apps based on their text reviews. In addition to this, to fully understand the cause of the UI and UX problems, the Thinking-Aloud method was used. Text reviews cannot be directly used for UI/UX problems and most of the problems were related to the planning-stage of the interaction cycle. Our approach may help app developers/designers to focus on particular UI/UX problems of applications.