The objective of this paper is to examine the impact of retention strategy on employee's job performance This study was -conducted at Linaco Manufacturing Sdn Bhd, a Malaysian small and medium-sized enterprise (SME). This research examined the factors affecting the job performance of employees of this company. 85 employees from the respective production units of Linaco voluntarily participated in the survey using questionnaire. The statistical application used are the descriptive analysis, Pearson-Moment correlation, and multiple regression. Cronbach alpha statistic was used to analyze the reliability of the instrument used in this study. Resulted from the analyzed data, all hypotheses are accepted. From the employees' perception survey, retention strategy has contributed to employees' job performance. The finding indicated that there is relationship between retention strategy and employees' job performance. The study recommends that the management of Linaco Manufacturing (M) Sdn Bhd. take into account the various aspects of the impact retention strategy has on employees in order to improve the employee's job performance. The recommendations may be helpful to improve the various retention strategy of Linaco Manufacturing(M) Sdn Bhd. and other organisations that may share the same characteristics as Linaco.

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This study aims to analyses the influence of one important demographic variable, employees' tenure at their organizations towards improving and enhancing employee performance among supervisory level staff in the ceramic tile manufacturing industry. Based on the literature discussed, the role of psychological empowerment will also be studied to see if it has any moderating influence on the relationship between employee's tenure and their performance. Using the quantitative method, the population for this study was 239. The primary data was gathered in the form of questionnaires with a Likert-type scale which was then analyzed using multiple regression methods. The results of the study have shown that employees' tenure has an influence on their performance but in the presence of psychological empowerment, tenure does not improve performance.

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Students' satisfaction is the primary focus for education institutions image brand building. The strength in service delivery quality performance will be essential to project for students ' long-term