The purpose of this study is to design the On-line Insurance Sales Support System using Case-Based Reasoning(CBR). In on-line insurance subscription process, this system provides the personalized insurance payment cases and insurance statistics for customers to entice an insurance subscription.By measuring, specifically, similarities between the user profile and insurance payment cases, it suggests the best insurance payment case which has the highest similarity and reflects the latest in the insurance payment cases. In addition, it serves the insurance statistical information that matches with the attributes of the finally-selected case. These functions can be useful in on-line insurance sales.
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