No abstract

Companies across the world are struggling to keep the employees engaged and retained to their work. Moreover, today’s workforce is increasingly seeking intrinsic benefits beyond the material rewards of a job. In this context, this study aims to assess the relationship between organizational citizenship behavior (OCB), workplace spirituality (WS) and job performance (JP) in a non-Western setting where primary quantitative research was conducted in an Indian setting. The sector under study was Banking, Finance, and Insurance Services (BFSI), given retention issues since the financial crisis of 2008. A statistically evaluated sample of 433 respondents was utilized to attain the findings. Results revealed a statistically significant positive relationship between OCB, WS and JP that was achieved through regression analysis. However, findings also showed that OCB is not a moderator between WS and JP. The gap in the research was addressed given the lack of studies determining the impact of OCB on individual job performance. Further, the impact was positively highlighted in the Indian context. The implications to the BFSI sector were made that required companies to promote a culture for voluntary work practices to enhance JP.

PurposeAlthough individual work performance (IWP) has been the subject of research by many authors, most of them have explored work performance as an outcome. However, IWP can also be viewed as conducive job behaviors. On the other hand, as employee behavior is contextual, it must be analyzed from various angles, especially in regard to a national culture of employees. In line with that, the purpose of this study was to explore the behavior-based IWP in the banking and insurance sector in New Delhi (India) by testing the original tool and modifying it into a proposed instrument for its assessment in a Hindi–English environment.Design/methodology/approachUsing a quantitative approach and exploratory and confirmatory factor analyses, specific items for the work performance assessment were selected. The specific steps involved in these processes and resulting item inclusion are discussed in detail.FindingsAlthough employees display a positive behavior-related work performance, there is a difference between private and public company workers. The study proposes modification to the original scale used.Originality/valueThe originality of the study is the assessment of IWP as a result of job behaviors in the non-Western context, in banking and insurance companies. The study has both theoretical and practical value.

Society is an organization of heterogeneous entities and all social orders countenance the inevitable and complex dilemma of crime. The variation of its occurrence is determined by the amalgamation of miscellaneous socio-cultural, economic and others aspect of its surrounding. The present paper is based on secondary data derived from National Crime Records Bureau, Ministry of Home Affairs under Government of India and other sources and agencies. Crime has been defined under Indian Penal Code (IPC) and the ten categories that are; murder, rape, kidnapping and abduction, dacoity, robbery, burglary, theft, riots, cheating and dowry deaths have been used for the spatial pattern of incidence of crime at the district level. The interrelationship of crime and its determinants has been analyzed by Pearson's correlation technique. Kendall's ranking method is applied for calculation of the composite index. The study reveals the overall increase in incidences of crime in the study area and as per composite score, the maximum criminal activities occur in the surrounding of the National Capital Region because these areas are experiencing rapid industrial and economic development as well as change in social structure. The correlation statistic also verified that crime and its determinants form a chain reaction and facilitate the growth of each other.