Citizen-centric Approach to e-government Ola AlSayed -Shadwa Esmat Accepted date 25/4/2021 ‫التجارة‬ ‫و‬ ‫لالقتصاد‬ ‫العلمية‬ ‫المجلة‬ 169 implementation, and financing of e-government services. It provides insights to policymakers and governmental units to choose an appropriate financing mode for constructing and operating egovernment projects. In addition to determining the target groups of the e-government service in advance, to facilitate the transformation from traditional to digital service.