Purpose
The potential capabilities and benefits that learning analytics can provide are not fully utilized. A current stream of research suggests that learning analytics has more to offer for continuous improvement of higher education institutions. This study aims to explore the opportunities that data analytics stand to offer higher education and the challenges that plays down its role, adoption and usage in different areas of higher education institutions.
Design/methodology/approach
This study adopts a systematic literature review approach in answering the research questions. The critical role of learning analytics and the exploratory nature of research questions justify the use of systematic literature review. The current study used systematic research process adapted and presented by Hallinger (2013) to be used in social sciences in general and in educational leadership and management in particular. A standard process of finding relevant articles and examining reference lists is followed using articles from higher education which is the research context.
Findings
An examination of the literature showed that the majority of studies within the sample of articles are empirical representing 53 per cent, 32 per cent are conceptual, while only 15 per cent of the articles are a systematic literature review. Results also show that 58 per cent of the articles are teaching and learning related, 34 per cent are management related, while only 8 per cent are research related. Several challenges and opportunities of learning analytics in the three areas highlighted are presented and discussed.
Originality/value
The benefits and challenges of learning analytics are numerous and scattered in the literature. In this study, a typology related to different educational domains is developed to shed light on the benefits and challenges of learning analytics within particular higher education areas that are relevant to specific stakeholders. Benefits and challenges of learning analytics are classified into being management related, teaching and learning related and research related.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.