The public sector has multiple, conflicting, and often intangible goals. It produces "public goods" for problems that should be solved (like crime and poverty), even though these problems may have no known feasible solutions; and it is heavily impacted by politics and bureaucratic red tape. These and other features of the public sector make it potentially a much different setting for IS management than the private sector. This article reports on the first national survey of public sector managers identifying their most important IS issues. The survey, covering respondents from federal, state, and local governments, drew upon prior survey research in the private sector and the literature on pubiic/private sector differences.

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