-The Theoretical Aspects of Erroneous Actions During the Process of Decision

-In present conditions the activity of any enterprise is represented as a combination of operational processes. Each of them corresponds to relevant airline management systems. Combining two or more management systems, it is possible to obtain an integrated management system. For the effective functioning of the integrated management system, an appropriate information system should be developed. This article proposes a model of such an information system.

This article considers how mathematical decision-making in Air Traffic Control could be done in order to minimize the risk of collisions. An example of how to prioritize airplanes which are in the vicinity of an airport according to their level of risk in respect to other airplanes is given by using a matrix of similarities and Euclidean metric. The analysis has shown that it is necessary to classify ATC specialists and ATC centers according to their ability to provide safe enough service using time methods and highly experienced team work.

-A technique is proposed to enhance the professionally important qualities of air traffic controllers at the stage of training on the basis of training group formation. The methodology is based on cluster analysis. The proposed criteria are based on the measure of the similarity of student qualities.