Pusat Koordinasi dan Informasi Covid-19 Jawa Barat (Pikobar) application system is an example of digital services implementation in West Java. Since pandemic condition has been improving, thus, Pikobar application needs system adjustment. This research was carried out at Jabar Digital Service (JDS) as the developer and organizer of Pikobar, to analyze Pikobar services so that they can be used in post-pandemic era. The aim of this research was to look at the potential of JDS to create services that suit the need of the community, especially digital health services. The research method was descriptive and qualitative through interviews and observations. This study used successful service strategy model according to Devrye (1997), which consisted of seven aspects, namely: Self-esteem, Exceeded expectations, Recovery, Vision, Improving, Care, and Empowerment. The results showed that the seven aspects had been met by JDS, but there were still room for improvement. Pikobar service improvement can be used to adjust features made in the future with the support from various strategies, such as digital-based public service policies making, technology infrastructure support, and transforming Pikobar into health service center. Thus, in the long run, West Java citizen could use Pikobar as digital public service in postpandemic era.
Recently, the farming community in Purwakarta is still less fortunate, if not in the poor category. However, through The Tangguh Village Program, the farming community has been risen up and become empowered in facing agricultural problems and purchasing power. The objective of the research is to find out the empowerment of the farming community in the program, and to measure the level of community empowerment in implementing policies and program for regional defence resilience. This research was conducted through an explanatory survey, to find definite answers to problems in the research area. The problem examined is the relationship between programs of regional policies on the influence of empowerment of farmer communities. The Tangguh Village Program is expected to encourage village to become fortresses of food security, especially in the face of the decline in purchasing power caused by the Covid-19 pandemic. The of this study describes the organization, management, and empowerment of The Purwakarta Regency farmer community in increasing regional food security.
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