Purpose This paper aims to focus on determining the effects of location of closed offices on the front facade, rear facade and side facade plans and the indoor layout (left and right users’ cabinets) on perceptual evaluations of users of physical environmental factors. Design/methodology/approach For this purpose, the responses of 54 academic users who use the Gazi University Technology Faculty Taskent Building offices were taken with the help of a survey. Findings As a result, it was determined that office users on the front and side facades generally perceived more positively the offices’ environmental factors than office users on the back facade. In addition, it was determined that offices with storage cabinets located to the right of users (Type A) were perceived more positively than storage cabinets located to the left of users (Type B). On the other hand, it was determined that users between the ages of 25–45 who used closed offices generally perceived the physical environmental factors of offices more positively than users between the ages of 46 and 65. Originality/value Especially the location of the building, the landscaping, the plan of the rooms and the landscape to which they are directed are major design decisions that cannot be controlled by employees. Therefore, it is necessary to know the positive/negative effects that may occur during use before making design decisions.