For many years, tourism scholars have been
investigating tourism development issues and disseminating their research
results through papers published in academic journals. Although there is
evidence that their viewpoints are in discrepancy with the viewpoints of
tourism practitioners, these inconsistencies were rarely investigated and juxtaposed.
As the global health pandemic caused by COVID-19 stopped travel and tourism all
over the world, it created time for both groups of tourism experts to reflect
on the various opportunities and challenges that the tourism sector will face
in the future. Using the qualitative research design, the authors had the
chance to collect, analyse and discuss the views of tourism experts on the
recovery phase and possible changes to tourism in Croatia. Data was obtained
through semi structured interviews of tourism practitioners from public and
private sectors, and through literary review of published opinion papers by
international scholars. The aim of the research was focused on the comparison
of their views on the short-term recovery of tourism, as well as the long-term
possibilities to transform the sector towards a more sustainable and more
inclusive sector that is able to utilize the regional competitive advantages in
the best possible way. The research results revealed more similarities
regarding the attitudes on the recovery during short-term period, as opposed to
more dissimilarity on the long-term future of tourism in Croatia. According to
the research results, the future of tourism would benefit from the experience
and knowledge of both groups combined – practitioners and scholars.
The goal of the research was to construct a model for calculating the Tourism Development Index (TDI) at the local level. TDI is based on ten indicators: total number of beds, total number of beds per 100 residents, number of beds in hotels and similar establishments, number of beds in hotels and similar establishments per 100 residents, number of tourist arrivals, number of tourist arrivals per capita, number of overnight stays, number of overnight stays per capita, number of employed in tourism and hospitality and share of employed in tourism and hospitality in total employment. Based on TDI, 556 cities/towns and municipalities were categorised into five classes. Due to the usage of both absolute and relative values, TDI recognises the tourism development better than the previously used indices.
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