The rapid development of information technology has encouraged Bank Rakyat Indonesia to facilitate services to the community, especially in the credit sector. Credit activity is an activity where the public gives a trust to the bank for funds or money invested is guaranteed to be safe and can be withdrawn at any time if funds are needed. . Banking activities are activities that prioritize the principles of trust and prudence. The principle of trust is a principle that arises due to the trust given by customers to banking business activities to manage public funds and trust to channel these funds back to the community. granting credit will pose a big risk for banks, but credit is a business owned by banks that are very reliable. The steps that can be taken by the bank in analyzing the feasibility of granting a credit is to use the principle of 5 c. 5 c consists of the characteristics of capital, capacity, collateral, and condition of economy. Not only that. Apart from these principles, banks are also considering granting credit using a computerized information system called the debtor information system (SID). In this study, the method used was descriptive quantitative. The data collection technique used is distributing questionnaires to users of the SID BRI application. The focus of this research includes service efficiency, service procedures, and employee responsiveness. In this study, measurements were carried out using the COBIT 5 framework in the DSS domain with a Likert scale resulting in an average score of 3.62. So service users are categorized as HIGH or satisfied with SID BRI services in helping provide credit decisions. The results show that the effectiveness of SID BRI has been effective

Jamride PPU is an online motorcycle taxi service application and food delivery that operates in North Penajam Paser Regency and Paser Regency which is managed by CV. Jamride Multimedia and officially obtained a business license on October 21, 2019. Jamride seeks to provide services to the community by providing services that meet their daily needs. Jamride has several main services that are not inferior to similar applications using their services, such as motorbike pick-up services, car services, food delivery services, shopping services to the market, and shopping at specific stores. determine the attitude that is determined based on the experience gained. goal is an assessment of the quality or characteristics of a product, service, or product itself that provides consumer satisfaction in terms of meeting consumer needs. customers are created through service quality and value. This survey aims to analyze customer satisfaction with Jamride PPU Online Transport. This study uses quantitative descriptive data, Likert scale, performance, information, economy, control and service, efficiency, and service. As a system analysis tool, PIECES pays special attention to detailed and comprehensive systems, identifies system strengths and weaknesses, and uses them as a reference for further enterprise development. Jamride PPU has reached a value of 4.01. This means that customer satisfaction with existing services is included in the PUAS category

E-learning in higher education is a technique to improve learning and teaching experience, and as a tool to educate students through digital media, with or without the guidance of their instructors. STMIK BI Balikpapan has been using it since 2015, but its implementation has not been as optimal as expected. The research aims to identify the factors that influence the success of the application of e-learning in STMIK BI Balikpapan by referring to the model adopted from TAM (Technology Acceptance Model) and TOE (technological, organizational and environment). The research respondents were 94 people. Data were collected through questionnaires and analyzed using the Structural Equation Model (SEM) through the Smart PLS program. The results showed that of the four hypotheses tested, one hypotheses had significant influence (habits) and the other three hypotheses were not significant (connections, motivation and facility).

SPT Tahunan adalah surat yang digunakan untuk melaporkan penghitungan dan pembayaran pajak .SPT ini berfungsi sebagai sarana bagi masyarakat  yang sudah memiliki NPWP untuk melaporkan dan mempertanggungjawabkan perhitungan jumlah pajak selama setahun terakhir.Wajib Pajak (WP) diwajibkan melaporkan SPT karena amanah dari Undang-Undang Ketentuan Umum dan Tata Cara Perpajakan (UU KUP) yang menyebutkan bahwa setiap WP diwajibkan mengisi SPT dengan benar, lengkap, dan jelas serta ditandatangani dan disampaikan ke kantor Direktorat Jenderal Pajak. Penyampaian SPT saat ini dapat dilakukan secara elektronik melalui e-filing.   E filing adalah suatu cara penyampaian Surat Pemberitahuan (SPT) secara elektronik yang dilakukan secara online dan real time melalui internet pada website DJP atau Klikpajak sebagai PJAP yang ditunjuk Direktur Jenderal Pajak. Ketentuan mengenai eFiling diatur dalam Peraturan Direktur Jenderal Pajak Nomor PER-03/PJ/2015. Antusias asyarakat yang ingin menunaikan kewajiban mereka untuk mengurus perpajakan. Diberlakukannya eFiling merupakan suatu transformasi terhadap sistem administrasi perpajakan di Indonesia. Jika sebelumnya proses pelaporan pajak dilakukan dengan cara Wajib Pajak harus selalu datang ke KPP, kini wajib pajak tidak perlu lagi datang langsung ke KPP. Oleh karena itu Tim pengabdian masyarakat dari STMIK Borneo Internasional bermaksud untuk melaksanakan kegiatan Asistensi Pelaporan SPT PPH Orang Pribadi merupakan bagian kerjasama serta STMIK Borneo Internasional merupakan mitra relawan pajak

Indonesian smartphone users are growing every year, so application developers continue to innovate to create non-cash payment services to make it easier for users to make non-cash transaction payments. There are currently many digital wallet applications, but ovo and gopay apps are common. The study is to compare the 2 digital wallet applications that have a business process and similar characteristics in both the user experience of the digital wallet application and want to know which user corresponds with both of the comfort, function and convenience of the customer in using one of the e-wallet support applications. The study gives a comparison through the user experience questionnaire (ueq) who has six assessments between attractiactiveness, spicdialing, seduction, dependent, stimulation, and stimulation. The UEQ questionnaire was divide to 85 respondents, as the result from the UEQ questionnaire indicates that the respondents had a positive impression on both ovo and gopay digital wallet applications Where the application shows positive (values mean > 0.8).