This study focuses on troubles-tellings in calls to the Swedish Board for Student Support, where the caller wants to negotiate the repayment contract of a student loan. The study relates to research on the organization of troubles-tellings in institutional interaction, and the overall question of how talk about money is a delicate matter that is shaped by moral concerns. The data consist of 94 calls in which the caller proposes either a reduction or a temporal suspension of repayment. The analysis shows that troubles-tellings are launched to account for past failures to adhere to the contracted payment schedule. These tellings are met with minimal responses, which in turn engender a shift towards solutions that resonate with the institutional agenda. The study explores the resources recruited by the participants to deal with a potentially stigmatic situation by formulating the troubles as merely temporary and projecting a future situation where payments are made on time.
This paper explores different syntactic variations and functional properties of clausal units that are initiated by the finite verb in Swedish. We focus on V1 constructions that are basically declarative in function, thus excluding interrogative, conditional and directive uses. Because V1 constructions, and particularly certain variants of them, are typical of spoken Swedish, our examples and analyses focus primarily on the usage in speaking. The V1 constructions studied include whole-utterance constructions in conversational sequences, utterance-internal extensions, and utterance-internal reshapings, such as syntactic blends. We will offer an analysis of (declarative) V1 constructions, which in some respects differs from analyses proposed by generative syntacticians or traditional grammarians. Our analysis of the constructional resource is discourse oriented. In this perspective, V1 constructions are analyzable as sequentially dependent, second, or ‘subsequent’ moves, viz. units that can scarcely initiate a communicative project but which instead continue, extend or comment on an already initiated project. Thus, rather than analyzing V1 constructions as one type of ellipsis they could be seen as full-fledged clausal units whose existence is conditioned by their position in a discourse or utterance context. From a theoretical perspective, this paper is a contribution to an emerging dialogical or interactional model of (Swedish) grammar.
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