This paper provides insight on how banking officials communicate with customers and how effective their techniques and tools are for development of banks. With the help of structured questionnaire technique, 373 customers having accounts in commercial banks in Nepal were interviewed in the month of April–September, 2019. Dummy based awareness index and Ordered Logit Regression Model were performed to understand customers’ perception on banking communication in Nepal. The Awareness Index shows that banking customers are moderately aware about banking communication while the Ordered Logit reveals that providing time to address customers’ problem and DEMAT facility were found to have significant relationship with banking communication awareness level. This study therefore indicates providing time to address customer’s problem and using DEMAT facilities experiences increases awareness in banking communication. This study contributes to the banking sector communication by transforming communication barriers for customers’ satisfaction.
The vicious effects of climate change are sweeping the planet along with the creation of a level of emissions that would lock in a future of rising sea levels, intense droughts and food shortages, more destructive storms and floods and other catastrophic effects. With a best hope to face the bad effects of climate change on world security and to drive the world on a low-carbon pathway, a multinational effort of the world leaders is on the process to hammer out a new global pact for reducing the emissions. But the Paris Climate Summit has not served for this purpose because of absence of actionable commitments, discord on sharing of remaining carbon space, disagreement over finance, lack of clarity and sidelining the least developed and vulnerable countries. Delivery on commitments made in Paris, therefore, calls for new systems of governance, new infrastructures, user practices, institutions, policies and cultural meanings.
The prime purpose of the article is to revisit past studies related to the link between export instability, export diversification, and economic growth. In this regard, an extensive literature survey has been made across academic journals that provided structured, comprehensive, and chronological findings and results. The authors have examined and reviewed the full text of eighty‐eight important and relevant research articles published in various scholarly journals. Most of the articles provided robust evidence about positive impact of export diversification on economic growth and mixed results regarding the impact of export instability on economic growth. The paper also attempts to find the areas where the existing literature is silent or throws light that needs to be further examined with future research in this area. Since literature gives little evidence on various aspects of export diversification and economic growth from the perspective of a group of emerging economies identified by UNCTAD and IMF, therefore, the article recommends future research in this context to explore this less unexplored area.
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