General rightsThis document is made available in accordance with publisher policies. Please cite only the published version using the reference above. Full terms of use are available: http://www.bristol.ac.uk/pure/about/ebr-terms Abstract-Stakeholders' security decisions play a fundamental role in determining security requirements, yet, little is currently understood about how different stakeholder groups within an organisation approach security and the drivers and tacit biases underpinning their decisions. We studied and contrasted the security decisions of three demographics -security experts, computer scientists and managers -when playing a tabletop game that we designed and developed. The game tasks players with managing the security of a cyber-physical environment while facing various threats. Analysis of 12 groups of players (4 groups in each of our demographics) reveals strategies that repeat in particular demographics, e.g., managers and security experts generally favoring technological solutions over personnel training, which computer scientists preferred. Surprisingly, security experts were not ipso facto better players -in some cases, they made very questionable decisions -yet they showed a higher level of confidence in themselves. We classified players' decision-making processes, i.e., procedure-, experience-, scenario-or intuition-driven. We identified decision patterns, both good practices and typical errors and pitfalls. Our game provides a requirements sandbox in which players can experiment with security risks, learn about decision-making and its consequences, and reflect on their own perception of security.
Security is one of the biggest challenges facing organisations in the modern hyper-connected world. A number of theoretical security models are available that provide best practice security guidelines and are widely utilised as a basis to identify and operationalise security requirements. Such models often capture high-level security concepts (e.g., whitelisting, secure configurations, wireless access control, data recovery, etc.), strategies for operationalising such concepts through specific security controls, and relationships between the various concepts and controls. The threat landscape, however, evolves leading to new tacit knowledge that is embedded in or across a variety of security incidents. These unknown knowns alter, or at least demand reconsideration of the theoretical security models underpinning security requirements. In this paper, we present an approach to discover such unknown knowns through multi-incident analysis. The approach is based on a novel combination of grounded theory and incident fault trees. We demonstrate the effectiveness of the approach through its application to identify revisions to a theoretical security model widely used in industry.
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