PurposeThe purpose of this paper is to assess costs in the National and University Library of Croatia for processing Croatian web resources and the maintenance and development of the service, and to analyse the present organisation and workflow of their processing, and to propose improvements.Design/methodology/approachThe assessment period was two months, during which the members of staff involved minutely monitored their tasks. The results were compared to the same exercise reported by the National Library of Australia and processing costs of cataloguing Croatian print publications.FindingsThe bottom‐up analysis of processing web resources shows that a balanced description of tasks and their distribution over staff members was established, and that the present workflow meets the requirements of efficient processing of web resources. As a general finding, approximately the same time was spent on archiving new items, as on the control and maintenance of the already archived ones due to the change of web resource properties, URL instability and the changes of technology. The comparative analysis showed: less time is spent on identification and selection and publishers' contacts on the part of the Croatian National Library compared to the Australian one; almost twice as much time was spent on gathering, quality assurance, and archiving instances in the Australian case than in the Croatian one; practically the same time was spent on cataloguing in both cases; and compared to cataloguing of print publications, significantly less time was spent on the print ones.Originality/valueThe paper is one of the two published articles on the in depth analysis of the workflow and processing costs of managing and selectively archiving legal deposit copies of web resources in a national library. Its potential value is in drawing attention of library managers of those institutions that deal with selective web archiving to assess costs and services in view of the legal obligations of libraries for preserving national cultural web heritage and meeting present and future users' needs.

Cilj. Cilj je ovog istraživanja utvrditi stavove knjižničara visokoškolskih, sveučilišnih, specijalnih i znanstvenih knjižnica u Hrvatskoj o korištenju predmetnog sustava NSK-a. Dodatni cilj istraživanja jest utvrditi u kojoj se mjeri koriste predmetne oznake u opisivanju sadržaja građe općenito u navedenim knjižnicama. Pristup/metodologija/dizajn. Za potrebe istraživanja u radu korišten je mrežni anketni upitnik podijeljen svim visokoškolskim, sveučilišnim, specijalnim i znanstvenim knjižnicama u Republici Hrvatskoj. Korištena je kvantitativna metodologija obrade rezultata. Rezultati. Rezultati istraživanja pokazuju da je predmetni sustav NSK-a na razini hrvatskih visokoškolskih i znanstvenih knjižnica dobro prihvaćen s obzirom na to da 54 % knjižničara koji su sudjelovali u istraživanju koristi predmetni sustav NSK-a. Od preostalih koji ga ne koriste, 59 % ih planira koristiti predmetni sustav NSK-a u svom radu u budućnosti. Nadalje, 24 % ispitanika koristi samo ključne riječi za opis građe, a 8 % ispitanika ne koriste predmetne oznake, iz čega se može zaključiti da 32 % ispitanika uopće ne koristi predmetne oznake u opisu građe. Određeni postotak knjižničara (11 %) koristi druge najzastupljenije sustave nadziranih predmetnih oznaka u Hrvatskoj, predmetni sustav iz područja medicine – MeSH i sustav koji se temelji na Pravilniku za predmetni katalog iz 2004. godine. Originalnost/vrijednost. U ovom se radu prvi put iznose i analiziraju stavovi o korištenju predmetnog sustava NSK-a na razini hrvatskog sustava znanosti i visokog obrazovanja, donose se saznanja o korištenju predmetnog sustava NSK-a i ispituje namjera budućeg korištenja tog predmetnog sustava.