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The success of change management is vital to every organisation as it ensures changes are implemented smoothly and have the planned impact. The literature review raises different questions regards to the change management process as only a few of articles copes with it profoundly. The fact is that organisations have been experiencing tremendous pressure for strategic change in last decade and even more intense in the last year. The central aim of this article is to provide a critical review of the main theories to change management with the focus on the change process. The article also provides fresh empirical data on change management process from top management point of view. The article concludes with constructing a change process model and recommendations for managing change in the contemporary fast-changing environment.

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