The study aims to examine the relationship between self-esteem and perceived social support among the Malaysian adolescents. Gender differences of perceived social support and self-esteem among the respondents were also investigated. To achieve the objectives of the study, a survey was conducted with a relatively large (n=460) random samples of adolescents, aged 16-20, drawn from schools, colleges and universities in Malaysia. The Self-esteem Rating Scale (SERS) and the Multidimensional Scale of Perceived Social Support (MSPSS) were used in the study. The results indicated that there were no gender differences in perceived social support and self-esteem among adolescents. However, a positive correlation was found between perceived social support and self-esteem. The study also found peer support was the highest form of perceived social support.
Tax revenue is an important source of income for the government and it provides the necessary funds to finance various government expenditure. The study aims to identify the factors that will influence taxpayers' willingness to pay tax. One hundred SMEs business owners from Klang Valley participated in the questionnaire survey. SmartPLS3.2.9 was used to analyse the responses gathered. The study found that only perceived government spending affects the SMEs business owners' willingness to pay tax. Hence, to improve tax revenue for the country, the government should be more cautious in making government expenditure. Taxpayers' money should be spent wisely in areas which will bring about both short-term and long-term benefits to the taxpayers.
IT outsourcing has emerged as an important tool for enabling organizations to gain access to specific skills and services, focus on their core competencies, and reduce the cost of IT service provision. With the increasing number of IT outsourcing failures, it is timely to identify the determinants of IT outsourcing satisfaction. This study investigates the types of IT function outsourced and examines the factors influencing customer satisfaction in IT outsourcing in Malaysian small- and medium-enterprises. Using an email questionnaire survey, data are collected from 100 firms listed on the Directory of Small and Medium Enterprises in Malaysia. Drawing from Domberger’s Theory of the Contracting Organization, four hypotheses are developed and tested in this study. Using the PLS path modelling technique, the findings show that focus on core competency, cost reduction, access to IT expertise and skills, and flexibility are positively related to customer satisfaction in IT outsourcing. The paper includes implications and recommendations for future studies.
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