Dandruff is a common scalp condition affecting almost half of the world's population. Despite its high prevalence, the exact pathophysiology is not well established and is understood to be multifactorial, with factors such as fungal colonisation, sebaceous gland activity and individual factors being implicated. There is a need for an effective and safe shampoo that can target the above factors. Hence, we have developed a shampoo formulation with properties of oil control, moisturising, non‐irritative, anti‐fungal, anti‐microbial, and itch relieving.In this interventional, open‐label study, we evaluated the efficacy and safety of this shampoo in reducing the clinical signs of dandruff and pruritus in patients with pre‐existing mild to moderate dandruff over a course of 21‐day treatment duration through self‐assessment and objective clinical evaluations.After continued use of the shampoo, there was a significant decrease in the adherent and loose scalp flaking scores. Mean pruritus scores also decreased significantly across the 21‐day time points. There were also no adverse events or skin intolerances reported.This study showed that our shampoo formulation has led to significant reduction in both adherent and loose scalp flaking and pruritus when used in individuals suffering from mild to moderate dandruff. As such, it is an ideal shampoo which can be used to effectively control dandruff.