Objective of the study: This study aimed to understand how the structure of the industry and the conduct of the business organization influence the performance of companies that composes the jewelry industry in Guaporé-RS. Methodology: The authors carried out an exploratory research, with a qualitative and quantitative approach, characterized as a study of multiple cases. A structured script was used as a data collection instrument, elaborated from analysis categories that emerged from the literature review.Originality: This is an unprecedented study of the application of the ECD theoretical model to the jewelry industry in Guaporé-RS. Main results: As a main result, the authors highlight that, in the perception of the study participants, the structure of the jewelry industry in Guaporé has an influence on the conduct of its members and this, in turn, has influenced the performance of companies and the industry as a whole. It was possible to understand how the processes of choice and implementation of the adopted strategy are carried out, in addition to identifying the influences on the definition of how to compete and the results obtained from these choices. Theoretical / methodological contributions: As the ECD model has not been applied in this sector, his theoretical proposal broadens the understanding of the complexity of the behavior of industry actors, the understanding of the strategies that companies use and, especially, the performance they achieve from their performance in scenarios of extreme competition. Social / management contributions: It results from the data obtained from the studied industry, since it will be able to expand the knowledge of the participants and enable the projection of future scenarios, strengthening the industry as a whole.

Este estudo teve como objetivo analisar e aperfeiçoar o layout produtivo de uma empresa prestadora de serviços de zincagem, com base nos conceitos da produção enxuta. A pesquisa partiu da caracterização dos processos da empresa, realizada in loco, sendo que com os resultados foi desenvolvido um mapofluxograma dos processos. Após, desenvolveu-se uma proposta de layout e por fim realizou-se a comparação dos resultados obtidos entre os dois layouts. Como resultados, destaca-se a redução de até 35% em deslocamentos realizadas no processo rotativo e 62% de redução dos deslocamentos no processo estático, redução que somente foi possível com a identificação e eliminação dos cruzamentos e deslocamentos desnecessários, tanto das peças como dos trabalhadores.