Software accessibility promotes the inclusion of people who would otherwise not be able to access such computer systems. This access has become increasingly important as we progressively favor digital alternatives to services such as banking, entertainment consumption, study, work, and shopping. This work objective was to understand the experience of Brazilian software developers regarding accessibility, how it has been implemented in projects they develop in the organizations in which they work, and the challenges involved in doing so. We interviewed 15 Brazilian software developers and then analyzed the interview transcripts from a qualitative perspective. The results indicate that, although developers understand accessibility and recognize its importance, there is a lack of the technical and theoretical knowledge necessary to develop accessible software. They also show that the organizations they work for neglect accessibility due to increased cost and development time.
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