E-learning addresses the challenges process companies will face in the near future. It will change working and learning and dramatically improve equipment reliability throughout the process industries. Several technical, financial and cultural commitments are required to successfully implement e-learning."In times of change, it is learners who will inherit the organization. And those who refuse to learn will find themselves well-equipped for an organization that no longer exists." (Kenneth T. Derr, Chairman and CEO, Chevron) The process industries will migrate to daily Internet use to rapidly build the knowledge and expertise of personnel and to greatly expand communication of data and information. The Internet will provide companies the tools required to build true "learning organizations." While process companies are confronted with increasing economic and regulatory demands, the Internet offers incredible opportunities. To remain profitable, process companies must operate their facilities in a manner that is continuously reliable, safe and environmentally responsible. This requires experienced and knowledgeable personnel who have access to information and an organization that is receptive to and capable of change. Meanwhile, a generation of experienced workers is nearing retirement and younger workers are more difficult than ever to attract and retain. This loss of experience threatens to deplete companies of the skills required to compete and remain successful.