This study aims to examine and analyze the role of job satisfaction in mediating the effect of job stress on employee performance. The research was conducted on permanent employees of Tk Hospital. III 04.06.03 Dr. Soetarto Yogyakarta. 150 respondents were used as the sample. The role of mediation will be tested by comparing the direct effect of job stress on performance with the effect of job stress on employee performance by including job satisfaction as an independent variable. Testing using Regression analysis. The results showed that when the Job Satisfaction variable was included as an independent variable, the effect of the Job Stress variable which was previously significant became insignificant. The decrease in the value of the B coefficient from 0.360 to 0.191 and the significance value which was originally significant at 0.001 to not significant at 0.054 indicates that the Job Satisfaction variable fully mediates the effect of work stress on performance
This research was carried out in the Ramai Department Store and Supermarket of Yogyakarta. This study aims to examine (1) whether the communication variables of subordinate superiors influence the performance of employees in the Ramai Yogyakarta Dept. Store and Supermarket, (2) Is the motivation variable influencing employee performance in Ramai Yogyakarta’s Dept. Store and Supermarket.
The results of testing validity and reliability for the questionnaire showed that 30 questions used were valid and reliable as estimators.Y = 15,243 + 0,263X1+ 0,344X2 +e. Based on the results of regression test, the subordinate supervisor’s communication variable variable (X1) and motivation (X2) has a significant impact on the employee’s performance (Y). While the coefficient of determination is equal to 0.256, meaning that the subordinate supervisor’s communication variable (X1) and motivation (X2) can only affect the employee’s performance by the remaining 25.6%, which is 74.4% influenced by other factors not examined.
PT. Tiki Jalur Nugraha Ekakurir (JNE) was ranked at the top among freight forwarding companies during 2020–2022. Its ability to attract more customers than its competitors indicates the company is able to maintain and improve customer loyalty. This study aims to know if customer loyalty is significanly influenced by consumer trust and service performance. The study conducted in Indonesia addressed 150 JNE customers as the sample. They were selected using purposive sampling and the data collected from them through questionnaire distributed in the form of google-form. The results support this although their ability to explain the variety of customer loyalty, as indicated by R square, is low. However, the model test (F test) confirms that the regression model of this study is able to explain the phenomena relatively well
This study examines the effect of Brand Image and Word of Mouth (WOM) on Purchasing Decisions of Xiaomi Smartphone. The study was conducted in the Special Region of Yogyakarta. The population in this study are users of Xiaomi smartphone. Respondents in this study were 130 people. Data collection was carried out using a questionnaire and then analyzed by multiple regression. Brand image and WOW have been proven to significantly influence the increase in purchasing decisions for Xiaomi smartphone. Brand image has an influence on purchasing decisions of 0.274 with a significance value of 0.004, while WOM is proven to have an influence on purchasing decisions of 0.373 with a significance value of 0,000
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