Organizational commitment is one of the critical problems faced by the organizations, today. The outcomes related to commitment i.e. turnover and absenteeism can be resolved through enriched jobs. However, there is limited knowledge availability both from practical and academic aspects regarding the effect of job characteristics on organizational commitment, and keeping this perspective in mind this study examined the effect of job characteristics on organizational commitment in Nepali IT companies along with the moderating effect of growth need strength. Altogether 167 responses were collected from employees using survey questionnaire. Regression analysis and multiple moderated regression analysis were carried out to examine the hypothesized relationship. The results indicated that job characteristics had a significant positive effect on organizational commitment and among the five dimensions of job characteristic only skill variable had a non-significant effect on organizational commitment. However, the moderating effect of growth needs strength on job characteristics and organizational commitment relationship could not be established. Research implications along with the limitations of this study are discussed.

The main objective of this study was to examine the effect of total quality management system (TQM) on organisation performance along with the mediating effect of organisation learning in Nepali Service sector. The relationship between the TQM system, organisation learning and organisation performance was examined using Pearson correlation coefficient and regression analysis was conducted to test the hypotheses. Data was collected from 240 respondents (i.e., 118 from the ISO certified and 122 from non-ISO certified organisations). The findings of this study suggested that total quality management system had a significant positive effect on organisation performance and organisation learning mediated the relationship between total quality management system and organisation performance. Out of the seven dimensions of the TQM system only top management support, workforce management, customer relations, supplier quality management and process flow management had a significant positive effect on organisation performance. The results of the independent sample t-test further confirmed the high level of organisation performance in ISO certified organisations.