Reading and listening as receptive skills have been investigated from multiple angles. The current research is a descriptive study aiming to find the correlation between the two receptive skills. In addition, it investigates the strengths and weaknesses in terms of four subskills (finding the main idea, answering stated-detail questions, answering implied-detail questions, and identifying the meaning of the expressions used in an oral or written discourse) performed by the respondents who were grouped as the high achievers and the low achievers. The research findings confirmed a significantly positive correlation between reading and listening skills. In the listening test, the high achievers had strengths in all of the subskills, whereas the low achievers’ performance in all the subskills was below 50%, which implied that they had weaknesses in all of the listening subskills. In the reading test, the high achievers had strengths in all subskills. The low achievers showed strong reading performance in the subskills of finding main ideas and answering stated-detail questions. At the same time, they had weaknesses in the subskills of answering implied-detail questions and identifying the meaning of the expressions used in the written discourse. This result implies that vocabulary is the most important factor to upgrade to anticipate the weakness in the subskills of answering implied-detail questions and identifying the meaning of the expressions used in the written discourse.

Mind mapping is a powerful graphic technique that provides universal keys to unlocking the brain's potential. It has been proven through studies that work performance, including secretarial duties, are affected significantly by how an individual manage their thinking. Hypothetically, mind-mapping, one of the techniques to organize thoughts and produce creative ideas, could help enhance desired mental attitude (one of our mind’s product) which in turn direct the secretarial duties completion with the desired result. The study is observing and finding patterns of how mind-mapping affects one’s mental attitude and enhance her secretarial duties performance. The findings show that the mind mapping skills support the functions of an office administration personnel in planning and executing plans. The respondents showed they used graphs, figures, and symbols in planning and executing the plan. The findings regarding mental attitude supporting Secretarial Skills also indicate that most of the mental attitude aspects support secretarial skills.