Microenterprises have played a significant role in Taiwan's economic development and carried much weight.According to the White Paper on Small Medium Enterprises (SMEs) published by the Ministry of Economic Affairs (Wu, 2014), the microenterprises that employ less than 5 persons in Taiwan accounted for 70 percent of all its enterprises; the turnover by these microenterprises accounted for about 10 percent of the total amount and they employed a total of about six hundred thousand people. They had an average annual sales at about NT$3 million, with averaged fixed assets at NT$4 million. The contribution of microenterprises to Taiwan's economic development is shown by their role in the information and communication (manufacturing) industry. Despite the percentage of the microenterprises with less than 5 people is considerable in the sector of food and retail sales, those employing less than 5 persons in the information and communication industry also account for 25 percent thereof. As little as the production value of these microenterprises is, they play an indispensable part in supplying components to the big players.

In face of the advance of technology, increase in competitors, and shortening product life cycle, enterprises could face market change and competition with other enterprises through constant innovation, e.g. creation of new knowledge, to maintain corporate competitive advantage. With better relationship between team members and other members, members present more social interaction to acquire more knowledge. In order to maintain more relational capital, individuals would invest in more resources, including interaction with others or providing message, resources, or knowledge required for others. In this case, individuals with more social interaction would be willing to share knowledge with others. Employees in medical technology industry in Fujian, as the research samples, are distributed 450 copies of questionnaire in this study. After deducting invalid and incomplete ones, 316 valid copies are retrieved, with the retrieval rate 70%. According to the results, suggestions are proposed, expecting to help employees in medical technology industry possess high-level professional knowledge and skills to deal with complicated work and develop the effectiveness of organizational resource application, regardless of medical technology industry product knowledge or customer needs, to achieve organizational performance.

The 21st century is a hundred-year century, when senior citizen related issues are derived along with enhancing life expectancy, declining concept of raising a child as the insurance for old age, and increasing index of aging. Aiming at the test for possible needs, national social policies and systems as well as relevant economic industries should make adjustment and innovation. People’s needs for health care used to be pure disease treatment and health acquisition. When the market system moved towards the trend of customer-oriented service, people did not simply ask for the enhancement of medical technology, but started to criticize the feelings in the medical process. It resulted in medical care institutions focusing on the quality of service. Service innovation is a critical factor for medical care institutions keeping the competitiveness and sustainable growth in the market. Aiming at senior citizens in Fujian Province, 480 copies of questionnaire are distributed, and 351 valid copies are retrieved, with the retrieval rate 73% . The research results are summarized as below: “Service type” is the most emphasized dimension in Hierarchy II, followed by “service delivery”, “customer interface”, and “technology choice”, Among 12 indicators, top five indicators are ordered diversified service, service channel point, customer relationship management, business model, and customer participation. According to the results to propose suggestions, it is expected to benefit medical care institutions as well as enhance the health care quality of domestic medical market.