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Under market conditions, the weight of each employee performance increases and impacts efficiency of divisions and a company in whole. An important part in this regard belongs to the system of wages as a tool capable to kindle interest of personnel in the desired results of work. Experience shows that Russian mining companies follow the prevailing trend of raising salary level generally under influence of external factors, such as inflation. There is often no connection between rewards and results. This publication presents estimation and comparison of the main results obtained within five years-long activities on promoting concernment of machine men engaged in maintenance of vehicles in the desired quality of work.

Investigation of failures is one of the critical activities of mining and haulage equipment operability assurance in mining. Maintaining failure investigation at the required quality level, it is possible to identify provisions, rules and procedures that should be revised or changed, operation conditions that should be improved, additional personnel training, if required, etc. Investigation of failures in mines is under responsibility of machine men and electricians of maintenance and operation services. In reality, factory management and setup for production condition weak concernment of these workers in quality investigation aimed at finding of sources of equipment failures. This article describes real-life results achieved in development and use of maintenance service operation, technology and management monitoring. The requirements are substantiated for quality improvement in failure cause finding and removal in mining and haulage equipment at Chernogorsky open pit mine, SUEK-Khakassia. Causes of the present quality of failure investigation by machine men of Chernogorsky Repair and Engineering Works and Chernogorsky open pit mine are revealed. The proposed recommended practices will improve quality of mining and haulage equipment failure investigation.