The paper highlights the international economic relations of Japan with the developing Asia Pacific economies. The analysis of the foreign turnover of Japan is based on the study of the empirical data of the Customs service of the country on foreign trade volume. The time frame for the study is restricted to the period from 2010 to 2017, as the aftermath of the global financial crisis in 2009. As a result of the study, it is stated that Japan has formed the zone of international cooperative interaction. The ranking among the states involved into the international cooperative interaction with Japan is carried out. At the core of the zone of international cooperative interaction with Japan is the group of states with sustainable and stable foreign trade contacts. Japan is revealed as having "a short arm" in international cooperative interaction, restricted to the developing countries of the Asia Pacific region. The peculiarities of economic interaction between Japan and China, the USA and the Republic of Korea are stated. The cooperative relations of Japan and Russia are under special consideration. We came to the conclusion that at the moment the potential of Japan-Russia economic cooperation is not fully exploited; Russia is not at the score of the zone of international cooperative interaction with Japan.
Assessment of personnel and consumer orientation in the realization of value development of servicesIn the context of realization of value service development for network-based enterprises, which include retail chains, corporate standards are necessary. The article justifies that a clear regulation of labour processes will ensure staff and consumer orientation through the allocation of functions and responsibilities among officials based on value management.Interviews with key employees and completion of questionnaires of consultant sellers and cooks in supermarkets were used as methods of conducting the study. The proposed methodology of evaluation of efficiency of organization of labor processes of retail chains using three factors (types of works performed, complexity of works, time of works performance) compiled in accordance with UTQD (Unified tariff-qualification directory of works and professions of workers), and interviews with managers.The analysis on the developed method of labor peculiarities in terms of positions of working professions on the example of the three largest trading chains in Moscow and Kazan allowed to determine the performance of the system of motivation and loyalty.The results of the analysis are presented taking into account various factors and main groups of works performed, labor operations are identified in accordance with UTQD, clarified and agreed with the administrators of the market and questionnaires and working instructions of sales consultants are prepared. The results of the organization of labour processes formed the basis of the constituent elements of corporate service standards for the studied trade chains, which develop a strategy of client-oriented development.
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