Environmental disclosure is the disclosure of information relating to the environment in the company's annual report. This disclosure aim is as a medium among companies, communities and investors that can be used as economic, social and political decision making. Industry type, company size, profitability, liquidity, environmental management systems, taxes, market share, and media coverage were considered to have influences on environmental disclosure. The study used quantitative analysis techniques with multivariate regression. The object of this research was the mining sector. The results showed that media coverage had a positive effect on environmental disclosure. This is because media coverage is a key communication function and is very important for management in CSR disclosure. In fact, communicating CSR through the media will enhance the company's reputation in the eyes of the public. The results of this study also indicated that environmental disclosure by companies in Indonesia was still relatively low. Therefore, companies need to increase their environmental disclosure in the annual report or sustainability report. Environmental disclosure is important for the company because it ensures transparency and accountability for the performance and long-term sustainability of the company.

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Penelitian ini bertujuan untuk menganalisis pengaruh faktor faktor kebudayaan, sosial, pribadi, dan psikologi terhadap keputusan pembelian dalam membeli mobil bekas Pada Dealer di Kota Makassar, baik secara parsial maupun simultan. Pengumpulan data dilakukan dengan kuesioner. Dalam penelitian ini teknik sampel yang digunakan adalah purposive sampling. Untuk menguji instrumen digunakan pengujian validitas dan teknik reliabilitas. Jawaban-jawaban kuesioner tersebut dianalisis dengan rumus analisis regresi linear berganda dan uji asumsi klasik, uji t, serta uji F menggunakan SPSS versi 25. Berdasarkan hasil penelitian menunjukkan bahwa faktor kebudayaan, berpengaruh negatif dan tidak signifikan terhadap keputusan pembelian, Faktor sosial berpengaruh positif tidak signifikan terhadap keputusan pembelian. Pada faktor Pribadi berpengaruh positif dan signifikan terhadap keputusan pembelian, dan pada faktor Psikolosi berpengaruh positif tidak signifikan terhadap keputusan pembelian. Namun secara simultan pengaruh faktor faktor kebudayaan, sosial, pribadi, dan psikologi berpengaruh positif dan signifikan terhadap keputusan pembelian mobil bekas pada Dealer di Kota Makassar.

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The purpose of this study was to analyze the effect of customer oriented, namely company commitment, fulfillment of needs and response to complains on customer satisfaction at Del Mango Macassar. The results of this study indicate that customer oriented from company commitment, fulfillment of needs and response to complaints at Del Mango Macassar affects customer satisfaction.