Th e study aims to assess the professional training needs of employees of the two institutional actors for the protection of children's rights in Ukraine; identify factors shaping these needs. Th e data were obtained through an online survey of 452 people. Employees of two services diff erently assessed the importance of certain groups of competencies in their work that is related to the historic accounts of services' responsibilites. Th e needs in education are mostly correlated with the experience of workers in the implementation of diffi cult tasks that require knowledge and skills related to the fundamentals of work in the area of child protection, as well as competencies to establish rapport with families.