Negotiations are forms of conversation, communication and bilateral or multilateral dialogue to resolve any kind of problem. Negotiations between Kosovo and Serbia are regional and global, as evidenced by the involvement of the EU and the US in these negotiations. The only way to finally resolve the problem between Kosovo and Serbia is dialogue. The purpose of the research is to analyse and measure Kosovo’s opinion on resolving the problem with Serbia through dialogue and their opinion on Kosovo’s representation in the talks and the agreement reached in Washington. The research was conducted through a questionnaire with structured questions, while a total of 470 respondents from all over Kosovo participated. Statistical analyses were analysed through the SPSS program, while qualitative ones through the inductive method. Based on the results, we see that demographic factors such as gender, age, and qualification affect the citizens of Kosovo’s citizens to solve the problem with Serbia. Part of this research was also interviewing with experts on the Kosovo-Serbia dialogue. What we can recommend from this research is that dialogue should move from technical issues to political issues because the essence of this dialogue is political. The only way to its final solution is to reach an agreement that would include its resolution of all problems. The solution can be achieved through one of the possible scenarios in this paper in the theoretical and research part.

Kosovo is a new state which has just been established and has not yet been fully promoted in the international arena. Kosovo drafted a foreign policy strategy which consisted of key objectives such as lobbying for new recognitions and establishing diplomatic relations with the states that had recognized us. The purpose of the research is to measure the opinion of the citizens of Kosovo on the importance of Kosovo's integration into the EU, to measure the challenges, opportunities of Kosovo's citizens after integration, the impact it has on the economic field and to measure the opinion of state officials and experts on integration in EU. Total of 400 respondents from all over Kosovo, a senior government official and two integration experts participated in the research. The research was conducted through a survey of citizens through the online platform and interviews with officials. We confirm the results of the research that the citizens of Kosovo will not migrate even after Kosovo's integration into the EU, and the integration of Kosovo has a significant positive impact on the development and economic prosperity of businesses. On the other side, it has been found that there are gender differences in terms of their opinion on the impact that EU integration has, and some citizens fear that integration would negatively affect their lives. So we recommend that Kosovo should be integrated into the EU as soon as possible in order to have a genuine economic development and for this the future legislatures should work seriously on this.