Introduction: Dental tourism is a type of medical tourism, the number of dental medical tourists traveling to get health services has increased due to various factors such as socio-economic, access and quality. Objective: To determine the relationship between access information, service quality and saving cost with service satisfaction. Method: This study used a cross sectional study design. The used convenience sampling method, Subjects of this study were foreign tourists who received dental care, conducted in 10 private dental clinics in Bali Province, Indonesia on September - October 2019. This questionnaire contained 16 question was designed to obtain information about dental tourism (access information 4 questions, service quality 7 questions, saving cost 5 questions). The data were analyzed using the chi square test with a significance level set at 5% (p <0.05). Results: Access information (p=0.009), service quality (p=0.002) and saving cost (p=0.013) have a significant relationship with patient satisfaction dental tourism. Conclusion: Relationship between access to information, service quality and saving cost significant with patient satisfaction of dental patient satisfaction in Bali Province, Indonesia.

In Malaysia millions of people have gathered together social media such as blogs and microblogs, social networking sites, virtual gaming community, joint ventures, content communities and the virtual social world. The growth of social media has led to a significant increase in research into social media, as well as in the scholarly and media environment. This mix study therefore aims to address different social media problems through the monitoring of research patterns in Malaysia. Through the study of social media research papers, data has been collected from three main Malaysian communication publications, such as the Malaysian Journal of Media Studies (Jurnal Pengaja Media Malaysia), the Malaysian Journal of Communication, and the Global Media Journal - Malaysian Versio. Data were retrieved through content analysis. Conclusions on the theoretical context and study issues were established. Data have also been contrasted with the early social network advent (2010) onwards and the new social media period (2000-2020). The findings of the study offered insights into the country's social media trends and challenges for analysts and practitioners.