Ruang perioperasi merupakan salah satu ruang yang memiliki beban kerja yang tinggi. Hal ini dikarenakan ruangan mempunyai karakteristik lingkungan, system jam kerja dan mempunyai resiko tinggi terhadap kecelakaan kerja akibat benda tajam saat tindakan operasi, terpapar gas anestesi, obat-obatan dan radiasi yang dapat menurunkan produktifitas kerja. Tujuan penelitian ini untuk mengetahui dampak beban kerja kepada produktifitas kerja tenaga kesehatan. Metode penelitian ini adalah kuantitatif dengan cross sectional. Sampel yang akan diberikan adalah tenaga kesehatan yang berada di ruang perioperasi berjumlah 50 orang. Instrumen yang digunakan untuk beban kerja menggunakan kuesioner NASA-TLX dan untuk produktifitas kerja menggunakan kuesioner dengan 4 item pernyataan. Penelitian ini mendapatkan persetujuan etik dengan Nomor:128/KEP.01/UNISA-BANDUNG/VI/2022. Hasil penelitian akan didapatkan kategori beban kerja berat 19 orang (38%), beban kerja sedang 23 orang (46%), dan beban kerja ringan 8 orang (16%). Produktifitas kerja tinggi sebanyak 20 orang (40%), sedang 9 orang (18%), rendah 21 orang (42%). Hasil uji chi-square didapatkan hasil 0,002 sehingga terdapat hubungan antara beban kerja dengan produktifitas kerja. Oleh karena itu perlu adanya pengukuran beban kerja serta pengawasan dari pihak manajemen rumah sakit agar produktitas meningkat sehingga mutu pelayanan kesehatan dapat diberikan secara optimal.

Health services are organised to meet the needs and demands of the community. If fulfilled, it will lead to client satisfaction. Hospital X in Bandung had a BOR of 91,67% in 2021 during the Covid-19 era. This BOR surpasses the WHO standard. Thus the quality of service needs to be assessed. The research was conducted to get an overview of the level of patient satisfaction with inpatient services at the surgical ward of Hospital X in Bandung. The study was conducted using an exploratory, descriptive approach to obtain an objective picture. Data was collected by filling out questionnaires to patients and families of 90 people. Samples were selected purposively with inclusion criteria: respondents must be treated for at least three days. The instrument was prepared concerning the “Hospital Service Quality Assurance” guidelines. The results showed that 53.4% of respondents stated that the quality of inpatient services at Hospital X in Bandung was in an outstanding category starting from the aspect of registration, nurse services, medical services, food and menus, comfort and cleanliness, medical facilities to administration, and finance. Health services carried out by hospitals are constantly changing along with the development of science and technology, and hospitals are preparing for hospital accreditation. It is recommended that hospitals continue to improve the quality of their services so that patient satisfaction with the services received can be maintained.

The pandemic due to Covid-19 can cause problems in Indonesia, especially on health problems that are mostly experienced by people who located in the Sukarindik Village area, Tasikmalaya City. Therefore, in order to solve the problem that occurred in Sukarindik Village, Tasikmalaya, carried out the 2021 Thematic PPM KKN activity program through post-Covid-19 physical rehabilitation measures in the form of breathing exercises, relaxation, exercise, exercise and jogging. The implementation of these activities is carried out online with the method of implementing webinar activities using the Zoom application. The results showed that the people of Sukarindik Village would carry out regular exercise every week to maintain physical fitness, improve heart and lung function. In conclusion, education related to post-covid-19 physical rehabilitation for the community is important. Because it can accelerate the healing of symptoms exposed to COVID-19, improve the quality of daily activities and improve health in the Sukarndik Village Community.