Interaction and linkages between business and information technology (IT) strategies remain a primary concern among executives. This study aims to gain an in depth understanding of how companies achieve alignment and the policy framework that underlies the efforts, particularly those that are associated with the most dominant factor that contributes to the establishment of strategic alignment, namely IT infrastructure flexibility. For that purpose, the study explored four companies engaged in the field of oil, electricity, and communication by adopting interpretive case study.Data were gathered using triangulation methods via field interviews, artifacts, document analysis, as well as direct observation. The textual data were elaborated by an intentional analysis in order to guide the study in exploring the phenomenon. The study identified elements that reflect IT infrastructure flexibilities namely connectivity, compatibility, modularity, IT staff knowledge and skills, and integration. Those elements cover both technical and behavioral dimensions of a company's components that need to be included in the consideration during the planning phase Abstrak: Keselarasan antara strategi bisnis dan strategi teknologi informasi (TI) tetap menjadi perhatian utama para eksekutif. Penelitian ini bertujuan untuk memperoleh pemahaman mendalam tentang bagaimana perusahaan mencapai keselarasan dan kerangka kebijakan yang mendasari upaya, terutama yang berkaitan dengan faktor yang paling dominan yang memberikan kontribusi terhadap terwujudnya keselarasan strategis, yaitu fleksibilitas infrastruktur TI. Untuk tujuan tersebut, penelitian ini meneliti empat perusahaan yang bergerak di bidang minyak, tenaga listrik, dan komunikasi dengan mengadopsi pendekatan studi-kasus interpretatif.Data dikumpulkan dengan menggunakan metode triangulasi melalui wawancara lapangan, artefak, dokumen analisis, serta pengamatan langsung. Data tekstual dijabarkan dengan mengadopsi pendekatan analisis intensional untuk memandu penelitian dalam mengeksplorasi fenomena keselarasan strategis dalam perusahaan. Studi ini mengidentifikasi unsur-unsur yang mencerminkan fleksibilitas infrastruktur TI yaitu Reksoatmojo et al. 140konektivitas, kompatibilitas, modularitas, pengetahuan dan keterampilan staf TI, dan integrasi. Unsurunsur tersebut memiliki dimensi baik teknis maupun sosial yang perlu dimasukkan dalam pertimbangan selama fase perencanaan strategi perusahaan.
Virtual Reality (VR) technology in tourism is a rapidly growing product of collaboration between technology and tourism. The benefits of VR during the Covid-19 pandemic allow the technology to survive. However, previously, VR had already seen usage in various profitable aspects of tourism. For that reason, it is important to examine how VR affects an individual’s—among Indonesian millennials—interest in visiting travel destinations. This study aims to analyze the effects of using VR by observing the content quality, system quality, presence, enjoyment and satisfaction in motivating visits among millennials. A total of 371 samples were collected in this study, obtained from respondents via online-distributed questionnaires. The data were processed using the structural equation modeling (SEM) method. The results indicated that out of seven hypotheses proposed, six were accepted and one was rejected. Content quality and system quality affected satisfaction, while presence affected enjoyment and satisfaction; satisfaction and enjoyment affected intention to visit. Enjoyment does not affect satisfaction. This study also shows that content quality, system quality, presence, enjoyment indirectly affect millennials’ interest to visit travel destinations. The quality of the VR system played an important role in creating satisfaction and intention to visit among millennials, so travel destination managers need to consider this.
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