This study presents a review of conflict management from a face concern approach. It presents the various definitions on conflict and types of conflict. It further looks at how face negotiation theory explains the use of various conflict management styles in individualist and collectivist cultures. In addition, it provides some insight into conflict management from a Malaysian perspective.

This study presents a review of conflict management from the competence-based perspective. It highlights the conflict management typologies as well as previous studies conducted using the competence model of conflict. There are scant studies using the competence model to conflict management. Previous studies using this model have used students as their respondents and have a Western biasness