Community service is one of the activities aimed at assisting the government in society and local governments in disseminating Law no. 32 of 2004 concerning Local Government in Hamdan Village, Medan Maimun District, Medan City. The lack of understanding of the people of Hamdan Village, Medan Maimun District in the success of Law No. 32 of 2004. The results of this dedication show that the socialization of Law Number 32 of 2004 concerning Regional Government and development progress and the success of existing development, must be disseminated to the community. One example of the community can directly experience the construction of road facilities and infrastructure that have repaired, as well as several developments in flood management and environmental cleanliness. The participation of the community in determining public policy, the higher the level of democracy in the country. In regional autonomy it is necessary to involve as many citizens as possible in determining public policy at the regional level.

<h1>This observation is backgrounded on the condition where the departement of land still found many problems such as unqualified administrative requirements and many other problems have been passed by public in handling the land certificate. This things happened due to unsatisfaction services such as the duration of file handling and also measurements. 6 months is required due to many procedure needed and the long duration of file handling. The theories used in this observation is includes many description in customer relation, the element of service, the service's standard, bureaucracy, and public's satisfaction. The object in this observation is people who taking care on their Land certificate as many as 40 people. The methods in this observation is quantitative method. The result of the research is that according to the analysis and evaluation, found a result that t test is 4,3504 (tcount&gt;ttable) have a positive and significant relation between the service and the satisfaction. the coefficient determination is 33,24%. So we can conclude, that public's satisfaction is affected by the services as many as 33,24% while 66,76% is affected by other factors.</h1><h1> </h1>

Nowadays, Social Welfare Issue Holders (PMKS) in Medan is still exist and keeps growing, in particular such as vagrants and beggars. In fact, more vagrants and beggars that will be found on celebration days such as Ramadhan, Eid al-Fitr, Eid al-Adha, Kong Hu Chu, and many more in Medan. The researchers had done the descriptive research with mixed-methods approach (qualitative and quantitative) at UPTD Pungai Sejahtera, Binjai; Commision of Urban Social Workers (KKSP), a nongovernmental organization in Medan and Study Centre of Child Protection (PKPA), a nongovernmental organization in Medan. The research result states that the cause of an individual/group becomes vagrants and beggars is divided into two factors: internal factor and external factor. The external factors are: 1. Economy, 2. Persuasion by others, 3. Indifference of neighbourhood in case there are people being vagrants or beggars, 4. Indifference of family in case there are family members being vagrants or beggars. Meanwhile, the internal factors are: 1. Higher income as a beggar than the one as another profession, 2. Culture of 'losing face' which has worn off, so that the people dare to live homeless and be beggars, 3. Option of being beggars which has been more comfortable to do. Futhermore, the individual or group may return back to live homeless and be beggars due to not enough skill and effort to survive after coming out of Social Institution of UPTD Pungai Sejahtera in Binjai, KKSP and PKPA in Medan, which had given its service to the vagrants and the beggars. On the other hand, the external factors are: 1. Someone's call or persuasion to work as a beggar and live homeless, 2. High income from being a beggar.