This study aims to determine and analyze the contribution of transformational leadership styles and organization policy on employee job satisfaction which has implications for organizational performance in the Athamara Group. Some of the problems on Athamara Group as one of the national shipping company in Indonesia, namely, the level of employee job satisfaction and organizational performance is still low. The research sampling technique used a saturated sample of 102 people. Descriptive statistical analysis and path analysis were used as the analysis method. The results of this study are from seven proposed hypotheses, six of which are accepted and one of the hypotheses have no significant effect on organizational performance. The indirect contribution of transformational leadership style to organizational performance is through employee job satisfaction, although employee job satisfaction has no significant contribution on organizational performance. Finally, organizational policy has an indirect contribution on organizational performance through employee job satisfaction. The indirect contribution of organizational policy to organizational performance is through employee job satisfaction, although employee job satisfaction has no significant contribution on organizational performance. The key funding, that transformational leaders will convey organizational policy properly and appropriately, so that they are easily understood and implemented by employees. Keywords: Employee Job Satisfaction; Organization Performance, Organizational Policy; Transformational Leadership Style; National Shipping Company.

Clean water is the main natural resource that is very important in human life because almost some of our daily activities require water such as bathing, drinking, washing clothes, cooking, etc. The purpose of this study is to analyze integration of quality function deployment method with theory of inventive problem solving in an effort to improve clean water quality in Tirtanadi Regional Drinking Water Company Sunggal Medan Branch. This research was conducted by using descriptive correlational method. The population of this research is the active customers of Tirtanadi Regional Drinking Water Company Sunggal Medan Branch. The number of active customers of Tirtanadi Regional Drinking Water Company Sunggal Medan Branch is 502,503 the number of subscribers in 2021. Because the number of customers is so large, the researcher draws the number of respondents using simple random sampling and random sampling of respondents based on the arrival of customers. Analysis of the results of data processing using the house of quality (HoQ) and the TRIZ method. From the results of the study obtained the following results that average level of importance, sorted from the highest value are the dimensions of turbidity, odor, color, taste, iron and residual chlorine. While the value of each dimension is 4.54; 4.33; 4.3; 4.21; 4.12; 4.00. Performance level analysis The order of the average value of the perception level starting from the largest is the dimensions of turbidity, odor, taste, color, iron and residual chlorine with a value of 3.90; 3.67; 3.65; 3.64; 3.56; 3.1. The level of improvement is a comparison between the value expected by the company and the level of customer satisfaction with water quality. Sales Point consists of data processing, it can be seen that there are 9 attributes worth 1.5 which means that changes in these attributes have a major effect on the quality of clean water. Keywords: Quality Function Deployment Method, Theory of Inventive .Problem Solving, Clean Water Quality.