AimIn response to the ageing population and shortage of human resources for nursing care, China is piloting internet‐based nursing services (nurses who provide this care are called online nurses). Nurses are the providers of this model, so it is important to understand their perceptions. We aim to explore nurses' perceptions of engaging in internet‐based nursing services.DesignThis study is descriptive qualitative research, so the data were analysed using a descriptive qualitative research method based on the theory of planned behaviour, using thematic analysis.MethodsWith personal semi‐structured interviews conducted by two Master of Science in Nursing with 18 online nurses and nine clinical nurses, terminated after information saturation.ResultsNurses' emotional attitudes towards internet‐based nursing services were generally positive, but their behavioural intentions were negative. Social support, hospital organisational climate and family responsibilities had a statistically significant impact on nurses' behavioural decisions. Internet‐based nursing services place higher demands on nurses' knowledge and skills, and nurses are most concerned with ensuring patient and nurse safety.Patient or Public ContributionNo Patient or Public Contribution.

Aim To summarize the whole process management measures for caregivers of inpatients in a non‐new coronavirus pneumonia designated hospital in China during the novel coronavirus pneumonia epidemic. The implementation of these measures is mainly to prevent the virus pandemic caused by crowd gathering. Design A quasi‐experimental study. Methods Novel coronavirus pneumonia prevention and control measures were implemented in the ‘pre‐hospital link, hospitalization link and discharge link’ for the whole process of the hospitalized patients’ caregivers. To evaluate the effects by time point inspection, the results were fed back using information technology for quality improvement. Results The results of three time point inspections indicated that the management quality of many projects improved continuously ( p < 0.05). From January to June of 2021, 20 departments implemented a facial recognition information management system. The ratio of patients/caregivers admitted was 1:0.528~1:0.965; It was found that it is effective to implement the whole process management measures. The facial recognition system plays a key role in the comprehensive management of the caregivers.