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This paper discusses the problem of content overload in the home environment. We describe the various domains where the problem manifests itself, and we analyse which user activities could benefit from software assistance. In particular, we focus on the problem of searching for information, and we introduce the concept of Conversational Search as the means to tackle it. We also introduce a framework to test several heuristics related to Conversational Search, and show how using a model of the user can significantly improve the results of purely information-theoretical heuristics.

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