Promotion can be interpreted as an element in enforcing the career of Civil Servants (PNS). The promotion to the rank of Civil Servants (PNS) is in the form of an award for work achievements that have been achieved and service to the country after fulfilling certain conditions. At this time there are still many Civil Servants (PNS) who do not understand employee governance such as this promotion and there are still many who do not know what are the completeness of promotions and do not know whether a Civil Servant (PNS) can be promoted. or not. This study aims to make Civil Servants (PNS) know whether it is proven or not to be able to be promoted based on certain conditions that must be met for promotion. The data processed in this study were directly directed by experts. The data is sourced from the staffing of the Regional Office of the Ministry of Religion of West Sumatra Province. The promotion data is processed and developed using an expert system built using PHP programming and MySQL database. In the Expert System in identifying promotions for Civil Servants using the Backward Chaining method, the appropriate and suitable results between expert data and tracking results are very good, so that promotions can be identified properly. It is hoped that the application that has been built in this research can be useful for Civil Servants (PNS) in identifying promotions, and to provide information about promotions.

In a business / company engaged in health both hospitals, clinics, practice requires something that can entice patients. In order to be comfortable and get facilities that can make patients loyal to treatment. One of the most supportive systems is the construction of an information system website that can facilitate patients and companies in carrying out their activities and can establish good communication and get reciprocal relationships between patients and doctors. Smile Dental Care is a dental clinic specializing in braces installation in the city of Padang, West Sumatra. The purpose of this research is to apply Customer Relationship Management (CRM) to improve the relationship between patients and doctors, so that they get comfortable with each other. The results of this study are the creation of an information system website, which is useful to support the improvement of Smile Dental Care, and provide excellent service to patients.

In a business / company engaged in health both hospitals, clinics, practice requires something that can entice patients. In order to be comfortable and get facilities that can make patients loyal to treatment. One of the most supportive systems is the construction of an information system portal that can facilitate patients and companies in carrying out their activities and can establish good communication and get reciprocal relationships between patients and doctors. Smile Dental Care is a dental clinic specializing in braces installation in the city of Padang, West Sumatra. The purpose of this research is to apply Customer Relationship Management (CRM) to improve the relationship between patients and doctors, so that they get comfortable with each other. The results of this study are the creation of an information system portal, which is useful to support the improvement of Smile Dental Care, and provide excellent service to patients.