In the current competitive business world, knowledge and information technology are key factors in national and regional development. For many years now, Korea has been in the process of transforming itself from an economy that relies on material capital to one that relies on human capital, and from a physical labor base to a knowledge-based society. Under these circumstances, human resource development (HRD) based on knowledge and information is needed for the new industrial structure and economic development. It does so by developing employees' competencies (Park, 2002).Human resource development for regional strategic industries is an emerging emphasis for the development of industries that have growth potential. This article identifies competencies and expertise levels needed by port and logistics industry personnel, a sector that has growth potential in Busan, South Korea. The research consisted of expert interviews to develop a competency survey. Six competency clusters and 16 sub-competencies were developed. This research was useful in the development of an educational program and suggests ways in which regional human resource development (RHRD) can be used.
The problem and the solution. Knowledge is a pivotal engine for organizational growth. Knowledge management can be used by an organization to develop human resources to gain a competitive edge in the market.This article identifies cases of knowledge management in the public sector, which is relatively little researched compared with the private sector. In particular, the case study of Busan Metropolitan City encompasses information technology, organizational culture, and human resource development. In addition, this article explores strategies for improving knowledge management practices in Busan.
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